Home › Services › Managed Detection & Response (MDR)
Managed Detection & Response (MDR)
24/7 monitoring of your endpoints, identities, and cloud — backed by human analysts, not just an inbox of alerts. When something looks wrong, we contain it before it spreads, then tell you in plain English what happened and what to do.
Who it's for
Businesses with 15+ users that can't justify a full-time security operations center but need real coverage, especially after-hours and on weekends.
What's included
- Endpoint detection & response (EDR) deployment
- Identity threat detection (Microsoft 365 / Google Workspace)
- 24/7/365 human-monitored alerting
- Active threat containment (isolate device, kill session, lock account)
- Phishing and account-takeover response
- Monthly threat report and tuning
What you get
- Onboarded EDR + identity sensors across your fleet
- On-call analyst contact for incidents
- Monthly summary: detections, blocks, trends
- Quarterly tuning review
Frequently Asked Questions
- How fast do you respond to incidents?
- High-severity alerts get human attention within 15 minutes, 24/7. Containment actions are automatic for known-bad activity.
- Do we still need antivirus?
- MDR replaces traditional antivirus with EDR — same coverage plus behavioral detection and response.
- Will you wake us up at 3 AM?
- Only when it matters. We define escalation rules with you so routine noise stays out of your inbox.
Why it matters for Eastern PA small businesses
Attackers don't work business hours, and neither does MDR. For a small business without a security operations center, managed detection and response is the difference between finding out about an intrusion in minutes and finding out weeks later from a ransom note. Our analysts investigate every alert, contain confirmed threats immediately, and explain what happened in language an owner can act on.
Get started
Book a Risk Snapshot, take the free self-assessment, or call (908) 378-3046.